As an ex-Amazon escalation specialist who also trained global support teams, I know exactly how the system works and where it breaks.
I help sellers fix account issues, streamline operations, and build sustainable growth strategies that Amazon support can’t.


Keep your catalog organized, inventory moving, and account compliant so your brand stays stable and scalable.

When Amazon breaks, I fix it. Appeals, reinstatements, and escalation paths that get real results.

Optimize listings, merge variations, and remove duplicates to improve visibility and conversions.

Navigate Brand Registry, trademarks, and infringement disputes to protect your assets.

I train Sellers and Teams to truly understand Seller Central and manage it with confidence.

I collaborate with top account managers, strategists, and PPC specialists when projects need deeper execution.
From fixing complex issues to building long-term systems, I offer direct consulting and hands-on support designed to make Amazon work for you.

One-on-one guidance to diagnose and resolve the toughest operational or compliance problems.

Access a vetted network of PPC experts, account managers, and strategists who execute under my direction.

Design impactful and engaging social media posts that stand out in a crowded digital space.
I started BTP Collective, which stands for Behind the Prime, after years of seeing how chaotic and confusing the Amazon ecosystem really is. I spent multiple years inside Amazon itself, training global Seller Support teams and working directly on escalations that most people never see.
Later, I took that experience to top Amazon agencies where I led strategy and managed multiple seven figure brands, solving problems, building systems, and translating Amazon’s internal mess into something sellers could actually work with.
Over the years, I’ve worked with hundreds of Amazonians, people I still stay connected with and continue to learn from. That network and the insight it brings is what the Collective represents: a shared pool of knowledge and experience that I use to help sellers cut through red tape, make smart decisions, and scale with confidence.

Whether you’re stuck in an endless case loop or just want cleaner operations, I can help. Reach out for direct consultation or to get connected with the right specialists for your business.